Shipping Information

What Shipping Methods Are Available?

Your order will be shipped within 2 business days after receiving your order and shipments will be done from Monday to Saturday. We are a small family business and we don’t want to compromise to the service level we provide to our customers in-store, over the phone or via email. Since all our customers deserve detailed attention. But we always do our utmost best to have it proceeded as soon as possible.

The estimated delivery time and shipping fees vary per region. We depend on the delivery times of the carrier.

How Long Will it Take To Get My Package?

We do our best to get your orders delivered by the date listed on the product page.
Within Thimphu Dzongkhag: Within a working days from the date of order placement
Other Dzongkhag: 3-5 working days from the date of order placement

How Do I Track My Order?

We will send you regular updates about the status of your order via emails. After your order has left our warehouse and is on its way to you, you can also track its status by logging into your woezer.bt account. Visit your Order history and click View option.

Do I Need A Account To Place Order?

Yes, and you will also benefit from it; if you register with us you will be able to enjoy the following benefits through your woezer.bt account:
• Save your address and card details for faster shopping
• Manage your account details, order history and email preferences and see order     status.